Troubleshooting
The following table lists basic problems that can occur, along with their solutions. For other problems, contact your service provider.
| If Ignition Interlock… | You Should… |
| Will not turn on | Check the vehicle battery |
| Displays an error code | Refer to the Handset Message list in your Compliance Guide |
| Displays an early or immediate recall | Call 1-866-837-8646 to schedule an appointment |
| Aborts a breath test | Retry the test, or investigate the error code (see above) |
| Is in permanent lockout | Call 1-866-837-8646 to schedule an appointment |
| Requires service | Call 1-866-837-8646 to schedule an appointment |